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Technical Questions |
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How do I use the site?
- We suggest that you get in a regular habit of reading the market commentaries. They will reveal our strategy and outlook for the market near and long term.
- As a complement to the market commentary, the charts section will give you a quick look at some key market indicators. Most of our 60+ charts are updated on a daily basis. These are available to Premier subscribers.
- Review the asset allocation section periodically. If you are a regular reader of the market comments, you will always be alerted to any changes in our weightings.
- Once a week, we publish our Sector Studies & Industry Analysis report. This report will include our sector weightings, some charts of the progression of those weightings, as well as a list of recommended industries.
- Our Weekly Summary report summarizes our outlook on the market and our sector studies, which is geared toward professionals who, for time reasons, need a broad overview more so than in depth analysis.
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Where can I find a description of your charts?
From the main chart page, you will see a link to our chart glossary, which contains a description of most of our charts.
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How do I subscribe?
Click 'Subscribe' on the upper menu at the top of the screen. Then fill out the required information on the subscription forms.
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How do I resubscribe?
If your subscription has expired, you will automatically be taken to the resubscribe screen upon login.
If your subscription has NOT expired, login to the site. Then click "Resubscribe" on the YOUR SUBSCRIPTION menu at the top of the screen. Then follow the instructions.
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How do I change my personal information?
- After logging in
- Click 'Edit Contact Information' on the YOUR SUBSCRIPTION menu at the top of the screen.
- Edit your information and click 'Save Changes.'
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How do I see when my subscription expires?
- Login
- Select 'Check Subscription Status" on the YOUR SUBSCRIPTION menu at the top of the screen.
- Your subscription status will be displayed near the top of the page in red.
- ie. (Your subscription is Enabled and expires on 06/02/2021.)
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What is HaysAdvisory.com?
HaysAdvisory.com, a website with subscribers around the world, is devoted to providing stock market and economic analysis, while giving you sector research to help both the individual and institutional investor make investment decisions.
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Do you offer money management services?
Yes. Click here to learn more!
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I have a question that isn't listed here.
Send us an email at info@haysadvisory.com with your questions.
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I have forgotten my username and/or my password.
- To retrieve your username and password, click login.
- On the login page you will see a link on the bottom that says, "Click here if you have forgotten your Secure ID and/or password."
- Click the link; enter and submit your e-mail address.
- Your ID and password will be e-mailed to you.
Click here for a shortcut.
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I am unable to access the site.
- Make sure that you are using the correct username and password.
- Make sure that your subscription hasn't expired.
- Close out all your open browser windows, and start again.
- Close all programs and restart your computer.
If none of these solutions work, send us an e-mail at info@haysadvisory.com. Include the following in your e-mail:
- A detailed description of the problem that you are experiencing, including any error messages that you are receiving
- The Internet browser and version that you are using.
- Your operating system (Windows, Mac, etc.)
- Your Internet Service Provider
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Why can't I view the Market Comments?
Here are the most common reasons and/or solutions for our subscribers who have experienced this problem,
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You don't have the NEWEST version of Adobe Acrobat Reader software installed on your computer, You must have this software installed to view the PDF version of the market comments. Click here to download a free copy.
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You have downloaded Adobe Acrobat Reader software but haven't installed it. You'll either need to...
-Find the folder that you have downloaded the installation program to and run it.
-Download the software again, but when you come to the 'File Download' prompt, select "Run this program from its current location."
-Adobe has a support page for troubleshooting download problems. Click here for Adobe's troubleshooting page.
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Hit the refresh button on your Internet browser.
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Open the Adobe Acrobat Reader software before you try to open the market comments.
*For a more comprehensive list of solutions for Acrobat Reader software, go to the Adobe Support Knowledgebase.
If you have tried these remedies with no luck, there is a hassle-free, text-only version of the market comments on our site.
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I am unable to open any of the links on your website. Often, it takes me back to the login page. How do I resolve this problem?
You need to make sure that Java SCRIPTING, otherwise known as active scripting, as well as cookies are enabled on your machine. Make a note that we are referring to Java scripting and not Java Applets.
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If you are using Internet Explorer, click Tools.
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Click Internet Options.
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Click the Security Tab.
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Select Internet.
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Click Default Level. (Make sure the Security Level is set to Medium.)
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Click Apply.
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To double-check and make sure that Active-Scripting is enabled, click Custom Level.
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Scroll through the list and look for the Scripting Section. Under Active Scripting, make sure that the circle entitled Enable is checked. If checked, click cancel. If not selected, select it and click OK.
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Click OK.
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